Resilient Supply Chain (MOC MB-920) — Lesson 1: Supply Chain Resilience Foundations

Learning Objectives

• Define resilience, vulnerabilities, disruption scenarios, and business priorities
• Map suppliers, materials, sites, processes, systems, and dependencies
• Assess risk, impact, likelihood, criticality, and response ownership

Detailed Topics

• Define resilience: Define resilience, vulnerabilities, disruption scenarios, and business priorities
• Map suppliers: Map suppliers, materials, sites, processes, systems, and dependencies
• Assess risk: Assess risk, impact, likelihood, criticality, and response ownership

Guided Demonstration

1. Review the requirement, environment, dependencies, roles, risks, and expected outcome.
2. Demonstrate the relevant configuration, analysis, code, or administration workflow step by step.
3. Capture settings, outputs, logs, screenshots, calculations, or test evidence.
4. Compare the observed result with the stated acceptance criteria.

Hands-On Activity

Create a supply-chain risk and dependency map.

• Document assumptions and the planned sequence before making changes.
• Complete the activity and preserve evidence of normal and exception behavior.
• Record issues, corrective actions, and reusable operational or development notes.

Troubleshooting Focus

• Separate symptoms from causes and collect evidence before applying a fix.
• Check configuration, permissions, data, dependencies, capacity, connectivity, and recent changes.
• Validate rollback, recovery, support ownership, and user or business impact.

Validation Checklist

• The requirement and expected outcome are clear.
• The selected configuration, design, query, code, or process is documented.
• Normal, boundary, failure, security, and operational conditions are reviewed.
• The result is supported by evidence and the next improvement is prioritized.

Lesson Outcome

Learners can explain and apply Supply Chain Resilience Foundations in a realistic scenario and validate the result with documented evidence.