Implement Application Services Powered by AEP
The Implement Application Services Powered by Adobe Experience Platform course is designed for solution architects, Adobe Experience Cloud consultants, digital […]
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-by SkillDynamo
- 0 Students
- Last updated
Course Description
The Implement Application Services Powered by Adobe Experience Platform course is designed for solution architects, Adobe Experience Cloud consultants, digital marketers, implementation specialists, customer experience professionals, business analysts, and developers who want to implement Adobe Experience Platform application services.
This comprehensive online training provides hands-on knowledge of Adobe Experience Platform’s core application services, including Real-Time Customer Data Platform (RTCDP), Adobe Journey Optimizer (JO), and Customer Journey Analytics (CJA). Participants will learn how to collect customer data, build unified customer profiles, create audience segments, activate audiences across marketing channels, orchestrate personalized customer journeys, and analyze cross-channel customer behavior using advanced reporting and visualization capabilities.
The course combines implementation concepts, administration, configuration, governance, practical labs, and real-world business scenarios to help learners confidently deploy and manage Adobe Experience Platform application services.
What You Will Learn
- Troubleshoot Adobe Experience Platform Application Services for stakeholder delivery.
- Prepare RTCDP User Interface and Data Management through final exercises.
- Apply Real-Time Customer Profile and Audience Activation inside realistic scenarios.
- Refine Adobe Journey Optimizer (JO) Overview with hands-on refinement.
- Validate Journey Components across production stages.
- Coordinate Customer Journey Analytics (CJA) Overview for portfolio outcomes.
- Review Cross-Channel Analysis and Visualization for practical application.
- Build Quizzes with guided tool practice.
Curriculum
- 1 Section
- 14 Lessons
- 20 Hours
- Implement Application Services Powered by AEP Curriculum14 Items
- 1.1Introduction to Adobe Experience Platform Application Services30 Minutes
- 1.2Real-Time Customer Data Platform (RTCDP) Overview30 Minutes
- 1.3RTCDP User Interface and Data Management30 Minutes
- 1.4Sources and Data Ingestion30 Minutes
- 1.5Real-Time Customer Profile and Audience Activation30 Minutes
- 1.6Data Governance30 Minutes
- 1.7Adobe Journey Optimizer (JO) Overview30 Minutes
- 1.8Journey Components30 Minutes
- 1.9Journey Creation, Testing, and Publishing30 Minutes
- 1.10Customer Journey Analytics (CJA) Overview30 Minutes
- 1.11Data Views and Identity Management30 Minutes
- 1.12Cross-Channel Analysis and Visualization30 Minutes
- 1.13Best Practices and Enterprise Implementation30 Minutes
- 1.14Quizzes30 Minutes
Ankur
Ankur is a Strategic MarTech Consultant with over 15 years of experience delivering customer-centric solutions for global enterprises.
He has a proven track record of designing scalable architectures and leading cross-functional teams to achieve measurable business outcomes.
His expertise spans BFSI, Life Sciences, Retail, and Entertainment industries.
Ankur specializes in discovery, solution design, and implementation of omnichannel customer journeys.
He is highly skilled in data-driven personalization and enterprise integrations.
He has successfully delivered end-to-end implementations of Adobe Campaign, CJA and Adobe Experience Platform across multiple industries.
Ankur has led discovery workshops to identify business objectives, challenges, and optimal solution architectures.
He has designed and deployed omnichannel communication strategies using Adobe Campaign Standard and Adobe Campaign Classic.
He regularly supports clients through optimization reviews, strategic guidance, and roadmap planning.
He has also contributed to the adoption and enablement of Adobe Journey Optimizer, CJA, driving real-time personalization initiatives.
Student Reviews
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Previously imported course feedback
Emma Chircle(USA)
The instructor explained complex Adobe Experience Platform concepts in a clear and structured manner. The course was easy to follow even for someone new to RTCDP and Journey Optimizer.
Alex Thomas(UK)
I particularly enjoyed the data ingestion and source connector modules. The practical exercises gave me a solid understanding of how customer data flows into Adobe Experience Platform.
Abdul Khaleel(INDIA)
The lessons on identity resolution and Real-Time Customer Profiles were extremely insightful. I now understand how Adobe creates a unified view of customers across channels.
Hakeem AL Masood(Qatar)
The Customer Journey Analytics modules provided valuable knowledge on cross-channel reporting and customer behavior analysis. The dashboard exercises were especially useful.
Hassan AL Kabeer(Saudi Arabia)
This course helped me understand the complete Adobe Experience Platform ecosystem. The integration between RTCDP, Journey Optimizer, and CJA was explained very well.
