PeopleCert Lean IT Foundation
The PeopleCert Lean IT Foundation course is a comprehensive online training program designed for IT professionals, service managers, process owners, […]
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-by SkillDynamo
- 0 Students
- Last updated
Course Description
The PeopleCert Lean IT Foundation course is a comprehensive online training program designed for IT professionals, service managers, process owners, business analysts, project managers, DevOps engineers, quality managers, operations managers, IT support teams, consultants, and organizational leaders seeking to improve IT service delivery through Lean principles and continuous improvement. This course provides participants with a strong foundation in Lean thinking, enabling organizations to maximize customer value while minimizing waste, improving efficiency, enhancing service quality, and fostering a culture of continual improvement. Learners will explore Lean philosophy, Lean principles, customer value, value stream management, process optimization, waste elimination, problem-solving methodologies, visual management, performance measurement, Kaizen, standard work, organizational culture, Lean leadership, and continuous improvement techniques. The curriculum also covers Lean IT governance, service management, Agile and DevOps integration, automation, digital transformation, process mapping, metrics, quality management, customer satisfaction, and organizational change. Participants will gain practical knowledge of applying Lean methodologies to IT operations, software development, service management, infrastructure management, and enterprise support functions while improving operational performance and business outcomes. Through practical workshops, enterprise case studies, process improvement exercises, and real-world implementation scenarios, learners will develop the skills required to identify inefficiencies, optimize workflows, reduce operational costs, and create greater value for customers. Upon completion, participants will possess the knowledge and practical expertise required to implement Lean IT practices within enterprise environments and prepare confidently for the PeopleCert Lean IT Foundation certification examination.
What You Will Learn
- Introduction to Lean IT
- Lean Principles
- Understanding Customer Value
- Identifying Waste
- Value Stream Mapping
- Process Improvement
- Kaizen and Continuous Improvement
- Problem Solving Techniques
Curriculum
- 1 Section
- 20 Lessons
- 40 Hours
- PeopleCert Lean IT Foundation Curriculum20 Items
- 1.1Introduction to Lean IT30 Minutes
- 1.2Lean Principles30 Minutes
- 1.3Understanding Customer Value30 Minutes
- 1.4Identifying Waste30 Minutes
- 1.5Value Stream Mapping30 Minutes
- 1.6Process Improvement30 Minutes
- 1.7Kaizen and Continuous Improvement30 Minutes
- 1.8Problem Solving Techniques30 Minutes
- 1.9Visual Management30 Minutes
- 1.10Standard Work30 Minutes
- 1.11Performance Measurement30 Minutes
- 1.12Lean Leadership30 Minutes
- 1.13Lean IT and Service Management30 Minutes
- 1.14Lean IT with Agile and DevOps30 Minutes
- 1.15Quality Management30 Minutes
- 1.16Organizational Change and Transformation30 Minutes
- 1.17Lean IT Governance30 Minutes
- 1.18Enterprise Lean IT Implementation30 Minutes
- 1.19Enterprise Case Studies and Best Practices30 Minutes
- 1.20Certification Preparation and Final Review30 Minutes
James
James is a highly accomplished Programme Management, Project Management, Enterprise Risk Management, Agile Transformation, Lean IT, and Digital Transformation professional with 19+ years of international experience in consulting, enterprise governance, business transformation, project delivery, operational excellence, and corporate training. He has successfully led large-scale transformation initiatives for government agencies, financial institutions, healthcare organizations, telecommunications companies, manufacturing enterprises, retail organizations, and global technology firms.
- As an experienced consultant and instructor, James has delivered instructor-led online, virtual, and onsite training programs for project managers, programme managers, portfolio managers, PMO professionals, business analysts, Agile coaches, risk managers, IT leaders, and executives preparing for internationally recognized PeopleCert certifications. His practical teaching style combines certification knowledge with real-world implementation experience, enabling participants to confidently apply best practices within complex enterprise environments.
- Professional Summary
- 19+ years of experience in Programme Management, Project Management, Enterprise Risk Management, Agile Transformation, Lean IT, Governance, and Business Transformation.
- Extensive expertise in implementing MSP®, MoR®, PRINCE2 Agile®, AgileSHIFT®, and Lean IT frameworks across public and private sector organizations.
- Proven track record of leading enterprise transformation programs, governance initiatives, organizational change management, and continuous improvement projects.
- Strong background in portfolio management, PMO establishment, business process optimization, Agile delivery, IT Service Management (ITSM), and operational excellence.
- Delivered numerous corporate training programs for multinational organizations, government departments, financial institutions, healthcare providers, educational institutions, and technology companies.
- Recognized for delivering engaging, practical, and certification-focused learning experiences supported by real-world case studies and implementation workshops.
- Training Specializations
- MSP® Foundation
- MSP® Practitioner
- MoR® Foundation
- MoR® Practitioner
- PRINCE2 Agile® Foundation
- AgileSHIFT®
- Lean IT Foundation
- Programme Management
- Enterprise Risk Management
- Agile Project Management
- Business Transformation
- Organizational Change Management
- Lean Process Improvement
- Governance, Risk, and Compliance (GRC)
- PMO Management
- Portfolio Management
- Professional Experience
- James has successfully managed enterprise-wide transformation initiatives that align strategic objectives with programme delivery, governance, and organizational change. Throughout his career, he has established Programme Management Offices (PMOs), developed governance frameworks, implemented enterprise risk management processes, and led business transformation programs that improved operational performance and organizational agility.
- His programme management expertise includes planning and governing multi-project initiatives, managing benefits realization, stakeholder engagement, governance structures, financial oversight, resource optimization, and organizational transition planning. He has worked extensively with executive leadership teams to ensure strategic alignment between business objectives and programme outcomes.
- James has significant experience implementing Management of Risk (MoR®) frameworks to help organizations identify, assess, mitigate, monitor, and communicate risks across strategic, operational, financial, technology, and regulatory domains. He has supported organizations in embedding risk-aware cultures and integrating risk management into governance and decision-making processes.
- As an Agile transformation consultant, James has guided organizations in adopting Agile practices, integrating PRINCE2 Agile® with traditional project management methodologies, improving collaboration across cross-functional teams, and accelerating project delivery through iterative planning and continuous feedback.
- His Lean IT consulting experience focuses on eliminating waste, improving service quality, optimizing value streams, enhancing customer satisfaction, reducing operational costs, and driving continual improvement within IT organizations.
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