Stakeholder Analysis and Management

Module Description

Effective stakeholder engagement is critical for successful business analysis. This module teaches participants how to identify stakeholders, understand their needs, and build productive relationships.

Learning Objectives

• Identify stakeholders
• Analyze stakeholder needs
• Manage stakeholder expectations
• Improve stakeholder communication

Topics Covered

• Stakeholder Identification
• Stakeholder Mapping
• Stakeholder Influence and Interest
• Stakeholder Personas
• Communication Strategies
• Stakeholder Engagement Planning
• Managing Conflicts
• Facilitation Techniques
• Negotiation Approaches
• Stakeholder Collaboration