Business Analysis Techniques and Competencies

Module Description

This module introduces essential business analysis techniques and professional competencies required to analyze situations, communicate effectively, and support decision-making.

Learning Objectives

• Understand core BA techniques
• Develop analytical thinking
• Improve communication skills
• Apply professional BA practices

Topics Covered

• Analytical Thinking
• Problem Solving
• Critical Thinking
• Communication Skills
• Facilitation Skills
• Negotiation Skills
• Workshop Techniques
• Investigation Techniques
• Decision-Making Approaches
• Business Analyst Competency Framework