Business Process Modeling and Improvement

Module Description

This module develops the skills required to analyze, model, and improve business processes to increase efficiency, quality, and business value.

Learning Objectives

• Understand business processes
• Create process models
• Identify improvement opportunities
• Support process transformation

Topics Covered

• Business Process Concepts
• Process Hierarchy
• Process Mapping
• Business Process Modeling Notation (BPMN)
• Current State Analysis (AS-IS)
• Future State Design (TO-BE)
• Process Improvement Techniques
• Gap Analysis
• Process Optimization
• Automation Opportunities