SkillDynamo
ServiceNow Human Resources Service Delivery Fundamentals Training
Build practical ServiceNow skills in HR cases, services, topics, COEs, lifecycle events, employee relations, knowledge, Employee Center, security, metrics, and employee service delivery through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Service Portal Fundamentals Training
Build practical ServiceNow skills in Service Portal architecture, pages, containers, widgets, themes, branding, AngularJS concepts, server and client scripts, security, accessibility, testing, and deployment through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow HRSD Implementation Training
Build practical ServiceNow skills in implementing HR services, cases, COEs, security, Employee Center, knowledge, lifecycle events, integrations, migration, testing, adoption, and operational governance through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Vulnerability Response Implementation Training
Build practical ServiceNow skills in vulnerability data ingestion, vulnerable items, groups, risk scoring, assignment, remediation, exceptions, scanners, CMDB context, dashboards, testing, and operations through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Administration Advanced Training
Build practical ServiceNow skills in advanced platform security, data management, automation, scripting, integrations, performance, instance health, cloning, upgrades, troubleshooting, governance, and operational controls through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Strategic Portfolio Management Fundamentals Training
Build practical ServiceNow skills in strategic planning, demands, projects, portfolios, resources, financials, agile work, roadmaps, investment decisions, dashboards, and portfolio governance through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Strategic Portfolio Management Implementation Training
Build practical ServiceNow skills in implementing strategy, demand, portfolio, project, agile, resource, financial, roadmap, scenario, integration, testing, deployment, and governance capabilities through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Security Incident Response Implementation Training
Build practical ServiceNow skills in security incident ingestion, triage, enrichment, playbooks, response tasks, threat intelligence, containment, collaboration, integrations, metrics, testing, and operations through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Administration, CSM, GRC, and FSM Fundamentals Program
Build practical ServiceNow skills in combined platform administration, customer service, integrated risk, field service, security, automation, reporting, governance, and cross-workflow implementation fundamentals through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Certified Technical Architect (CTA) Preparation Training
Build practical ServiceNow skills in enterprise ServiceNow architecture, business and technical discovery, platform strategy, integrations, data, security, performance, governance, delivery leadership, presentations, and CTA preparation through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Now Assist for ITSM Essentials Training
Build practical ServiceNow skills in Now Assist setup for ITSM, generative AI use cases, incident and case summarization, resolution notes, knowledge generation, prompts, governance, testing, and adoption through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Now Assist for ITOM Implementer Training
Build practical ServiceNow skills in implementing generative AI for IT operations, alert and event summarization, service health insights, root-cause assistance, remediation workflows, governance, testing, and operational adoption through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
Free