SkillDynamo
ServiceNow CMDB Fundamentals Training
Build practical ServiceNow skills in configuration management, CI classes, relationships, identification, reconciliation, data sources, health, governance, service context, and CMDB operations through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow ITSM Implementation Training
Build practical ServiceNow skills in designing and implementing incident, problem, change, request, knowledge, service-level, workspace, automation, testing, deployment, and adoption capabilities through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Field Service Management Fundamentals Training
Build practical ServiceNow skills in field service cases, work orders, tasks, dispatch, scheduling, agents, skills, territories, mobile execution, parts, and performance visibility through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Field Service Management Implementation Training
Build practical ServiceNow skills in implementing field service data, work order processes, dispatch and scheduling, mobile experiences, assets, parts, customer communication, integrations, testing, and deployment through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Event Management Fundamentals Training
Build practical ServiceNow skills in event ingestion, connectors, event rules, alert creation, correlation, service health, remediation, dashboards, noise reduction, and operational workflows through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Platform Implementation Training
Build practical ServiceNow skills in planning and delivering a ServiceNow platform implementation with foundation data, security, user experiences, automation, integrations, migration, testing, release, and governance through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Performance Analytics Fundamentals Training
Build practical ServiceNow skills in performance analytics indicators, sources, breakdowns, data collection, targets, widgets, dashboards, scorecards, forecasting, permissions, and governance through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Discovery Fundamentals Training
Build practical ServiceNow skills in MID Servers, credentials, schedules, IP ranges, patterns, probes, sensors, identification, reconciliation, cloud discovery, diagnostics, and CMDB outcomes through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Cloud Provisioning and Governance Advanced Training
Build practical ServiceNow skills in advanced cloud account integration, catalog-driven provisioning, policies, approvals, orchestration, lifecycle actions, cost, compliance, operations, and governance through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Service Mapping Advanced Training
Build practical ServiceNow skills in advanced top-down service mapping, patterns, traffic-based discovery, dynamic services, tags, entry points, hybrid environments, troubleshooting, performance, and governance through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Service Mapping Fundamentals Training
Build practical ServiceNow skills in service mapping architecture, entry points, MID Servers, discovery, patterns, identification, connections, service maps, troubleshooting, and CMDB service context through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
FreeServiceNow Hardware Asset Management Fundamentals Training
Build practical ServiceNow skills in hardware models, assets, stockrooms, procurement, receiving, deployment, transfers, audits, refresh, disposal, normalization, controls, and HAM workspace through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
Free