ServiceNow Administration Advanced Training
Build practical ServiceNow skills in advanced platform security, data management, automation, scripting, integrations, performance, instance health, cloning, upgrades, troubleshooting, governance, and operational controls through four structured lessons, hands-on exercises, implementation guidance, testing, diagnostics, and governance.
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-by SkillDynamo
- 0 Students
- Last updated
Course Description
SkillDynamo’s ServiceNow Administration Advanced Training develops practical capability in advanced platform security, data management, automation, scripting, integrations, performance, instance health, cloning, upgrades, troubleshooting, governance, and operational controls. Learners progress from architecture and terminology through configuration, workflow, security, data, user experience, validation, troubleshooting, deployment, and operational governance. The content is independently rewritten for SkillDynamo and should be delivered against the learner’s licensed ServiceNow release and enabled applications.
What You Will Learn
- Explain the architecture, terminology, data model, personas, workflows, and business outcomes associated with advanced platform security, data management, automation, scripting, integrations, performance, instance health, cloning, upgrades, troubleshooting, governance, and operational controls.
- Configure or implement the core ServiceNow records, roles, security, automation, integrations, experiences, and reporting required by the course.
- Test realistic scenarios, validate data and process results, diagnose common issues, and document implementation decisions.
- Apply release, governance, security, adoption, maintenance, and continuous-improvement practices appropriate to the product scope.
Who Should Attend
Experienced ServiceNow administrators, implementation consultants, architects, technical leads, platform owners, and certification candidates.
Recommended Prerequisites
Strong ServiceNow administration or implementation experience, relevant product knowledge, data and workflow concepts, and hands-on platform access are recommended.
SkillDynamo Training Approach
Training combines instructor demonstrations, guided ServiceNow labs, configuration or implementation exercises, scenario-based troubleshooting, test evidence, governance checks, documentation, and a practical final review. Menus and capabilities may vary by ServiceNow family, Store application version, licensing, and enabled plugins.
Curriculum
- 1 Section
- 4 Lessons
- 16 Hours
- Course Curriculum4 Items
- 1.1Lesson 1: Advanced Security, Delegated Administration, ACL Design, Data Policies, and Governance4 hours
- 1.2Lesson 2: Advanced Automation, Flow Designer, IntegrationHub, Import Sets, Transform Maps, and Data Quality4 hours
- 1.3Lesson 3: Instance Performance, Health, Logs, Diagnostics, Cloning, Upgrades, and Release Management4 hours
- 1.4Lesson 4: Advanced Troubleshooting, Operational Controls, Architecture Decisions, and Administration Capstone4 hours
SkillDynamo Expert Team
SkillDynamo Expert Team
The SkillDynamo Expert Team delivers practical training in ServiceNow platform administration, application development, ITSM, ITOM, ITAM, HRSD, CSM, FSM, SPM, SecOps, IRM, analytics, architecture, and AI-enabled workflows.
- Hands-on configuration and implementation exercises
- Data, workflow, security, testing, deployment, and troubleshooting guidance
- Version-aware, governance-focused ServiceNow practices
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