Symantec Edge SWG Diagnostics and Troubleshooting R1 Training
Build practical skills in troubleshooting Edge SWG traffic, authentication, SSL, DNS, policy, performance, and external dependencies through four structured lessons, guided exercises, operational checks, and troubleshooting scenarios.
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-by SkillDynamo
- 0 Students
- Last updated
Course Description
SkillDynamo’s Symantec Edge SWG Diagnostics and Troubleshooting R1 Training course builds practical capability in troubleshooting Edge SWG traffic, authentication, SSL, DNS, policy, performance, and external dependencies. The course follows a structured path from architecture and configuration to policy management, operations, monitoring, and troubleshooting. Content is independently rewritten for SkillDynamo and aligned with the supplied course page and applicable Broadcom product documentation.
What You Will Learn
- Apply a structured Edge SWG troubleshooting workflow with baselines and evidence.
- Investigate resource, performance, network, DNS, and external-dependency issues.
- Resolve authentication, SSL interception, policy, and application-access failures.
- Use sysinfo, packet captures, policy traces, logs, and escalation documentation.
Who Should Attend
Edge SWG administrators, ProxySG engineers, network security teams, technical support staff, and escalation analysts.
Recommended Prerequisites
Practical Edge SWG or ProxySG administration, networking, HTTP, DNS, TLS, authentication, and policy knowledge are recommended.
SkillDynamo Training Approach
Training uses architecture walkthroughs, configuration exercises, policy-design scenarios, incident or support case analysis, operational checklists, and guided troubleshooting. Product-version-specific behavior should be validated in the learner’s lab or production release.
Curriculum
- 1 Section
- 4 Lessons
- 8 Hours
- Course Curriculum4 Items
- 1.1Lesson 1: Troubleshooting Methodology, Sysinfo, Captures, and Policy Traces2 hours
- 1.2Lesson 2: Performance, CPU, Memory, Network, and External Dependencies2 hours
- 1.3Lesson 3: Authentication, SSL Interception, Certificates, and DNS2 hours
- 1.4Lesson 4: Policy, Access, Application, and Advanced Support Troubleshooting2 hours
SkillDynamo Expert Team
SkillDynamo Expert Team
The SkillDynamo Expert Team delivers practical enterprise security training across endpoint, email, data protection, cloud, web, identity, privileged access, monitoring, deployment, and troubleshooting.
- Hands-on configuration and operational exercises
- Policy design, monitoring, incident, and troubleshooting guidance
- Version-aware implementation and support practices
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