Lesson 3: Interoperability, Integration, FHIR, Data Cloud, Analytics, and Engagement
Lesson Overview
This lesson develops practical skills in interoperability, integration, fhir, data cloud, analytics, and engagement for Salesforce Health Cloud Training.
Topics Covered
EHR, claims, laboratory, pharmacy, provider, payer, and external-system integration
FHIR concepts, APIs, healthcare data exchange, mappings, identity, and synchronization
MuleSoft, interoperability, event, batch, error, reconciliation, and monitoring concepts
Data Cloud for Health concepts, unified profiles, segmentation, and activation
CRM Analytics, clinical, care, utilization, population, quality, and operational metrics
Patient and member engagement across portals, messaging, marketing, and service
Practical Activity
Configure or analyze a scenario involving ehr, claims, laboratory, pharmacy, provider, payer, and external-system integration.
Build and validate an exercise covering fhir concepts, apis, healthcare data exchange, mappings, identity, and synchronization and mulesoft, interoperability, event, batch, error, reconciliation, and monitoring concepts.
Use tests, logs, reports, or documentation to verify patient and member engagement across portals, messaging, marketing, and service.
Key Takeaways
Explain ehr, claims, laboratory, pharmacy, provider, payer, and external-system integration in the context of Salesforce Health Cloud Training.
Apply practical methods for fhir concepts, apis, healthcare data exchange, mappings, identity, and synchronization and mulesoft, interoperability, event, batch, error, reconciliation, and monitoring concepts.
Test, document, and troubleshoot patient and member engagement across portals, messaging, marketing, and service.
