MoV® Foundation — Lesson 1: Foundation Value Concepts, Principles, Stakeholders, Needs, and Profiles

Learning Objectives

• Explain the roles, information, criteria, dependencies, and decision points governing value concepts and value profiles.
• Implement or assess stakeholder needs, value profile, and success criteria using controlled evidence and acceptance criteria.
• Evaluate the condition where the planned value concepts result cannot be trusted because value profiles scope, ownership, or prerequisite evidence is incomplete and select a proportionate corrective response.

Detailed Topics

• value concepts applied to the course scenario, expected behavior, stakeholders, controls, risks, and evidence.
• value profiles applied to the course scenario, expected behavior, stakeholders, controls, risks, and evidence.
• stakeholder needs applied to the course scenario, expected behavior, stakeholders, controls, risks, and evidence.
• value profile applied to the course scenario, expected behavior, stakeholders, controls, risks, and evidence.
• success criteria applied to the course scenario, expected behavior, stakeholders, controls, risks, and evidence.

Instructor Demonstration

The instructor traces a cross-functional team applying Foundation to improve value by balancing benefits, costs, risks, stakeholder needs, and feasible options. The walkthrough connects frameworks, processes, tools, decisions, and evidence captured in the Foundation value profile, function model, option assessment, and implementation plan. It also tests the exception where the planned value concepts result cannot be trusted because value profiles scope, ownership, or prerequisite evidence is incomplete.

Hands-On Exercise

Complete a controlled PeopleCert-aligned exercise covering Foundation Value Concepts, Principles, Stakeholders, Needs, and Profiles and preserve the verified result in the Foundation value profile, function model, option assessment, and implementation plan.

1. Confirm scope, roles, criteria, prerequisites, information sources, dependencies, and acceptance conditions.
2. Execute the service, project, portfolio, risk, Lean, or operational workflow while recording decisions and evidence.
3. Test normal behavior, one boundary condition, and the stated exception using a controlled scenario.
4. Document findings, corrections, ownership, retest criteria, communication, and operational handover.

Scenario Analysis

• Identify which role, process, objective, control, information source, or decision most strongly influences value concepts.
• Compare two defensible responses and explain service, project, quality, risk, operational, and business trade-offs.
• Determine how the Foundation value profile, function model, option assessment, and implementation plan should be approved, retained, reviewed, retested, and updated.

Troubleshooting Guidance

Start where expected behavior first differs from the observed result. Check scope, criteria, ownership, data quality, process sequence, policy alignment, version compatibility, dependencies, status, and evidence separately. Treat “the planned value concepts result cannot be trusted because value profiles scope, ownership, or prerequisite evidence is incomplete” as a hypothesis until records, interviews, configurations, calculations, and retest outcomes confirm the cause.

Validation Checklist

• Required roles, processes, criteria, controls, information, approvals, and dependencies are present.
• The Foundation value profile, function model, option assessment, and implementation plan connects each conclusion to objective, reviewable evidence.
• Normal processing, a boundary condition, dependency behavior, and the stated exception were tested.
• Corrections, ownership, retest criteria, documentation, communication, and operational handover are complete.

Lesson Outcome

Learners can apply Foundation Value Concepts, Principles, Stakeholders, Needs, and Profiles, explain the resulting service, project, quality, risk, or operational behavior, and defend the outcome through the Foundation value profile, function model, option assessment, and implementation plan.