ISO 26000 Lead Manager (PECB) — Lesson 2: Human Rights, Labour Practices, Environment, Fair Operating Practices, and Due Diligence

Learning Objectives

• Trace human Rights, Labour Practices, Environment, Fair Operating Practices, and Due Diligence from business need through implementation evidence in an organization embedding responsible practices into strategy, operations, sourcing, workforce, customer, environmental, and community decisions.
• Create core-subject due diligence register that another practitioner can independently review.
• Diagnose due diligence does not reach a high-risk supplier tier, test a reversible response, and confirm no residual failure remains.

Detailed Topics

• Human Rights
• Labour Practices
• Environment
• Fair Operating Practices
• Due Diligence
• Decision ownership, prerequisites, and acceptance evidence for human Rights, Labour Practices, Environment, Fair Operating Practices, and Due Diligence
• Security, compliance, resilience, documentation, and support implications for social responsibility leadership

Instructor Demonstration

Using an organization embedding responsible practices into strategy, operations, sourcing, workforce, customer, environmental, and community decisions, the instructor performs human Rights, Labour Practices, Environment, Fair Operating Practices, and Due Diligence, preserves core-subject due diligence register, and tests the result against the realistic failure condition where due diligence does not reach a high-risk supplier tier.

Hands-On Exercise

Execute a scenario-based task covering human Rights, Labour Practices, Environment, Fair Operating Practices, and Due Diligence. Record assumptions and controls in core-subject due diligence register, troubleshoot the case where due diligence does not reach a high-risk supplier tier, and obtain a result another reviewer can reproduce.

1. Confirm the requirement, stakeholders, environment, assumptions, inputs, and expected result.
2. Perform the social responsibility leadership workflow and capture evidence before and after each material decision.
3. Test normal, boundary, failure, security, compliance, recovery, and operational conditions where relevant.
4. Document the root cause, correction, rollback, owner, support action, and next improvement priority.

Scenario Analysis

• Identify the business or assurance decision required within an organization embedding responsible practices into strategy, operations, sourcing, workforce, customer, environmental, and community decisions.
• Compare control strength, evidence quality, operational impact, cost, resilience, and stakeholder trade-offs.
• Define escalation, communication, recovery, acceptance, and follow-up requirements for core-subject due diligence register.

Troubleshooting Guidance

If due diligence does not reach a high-risk supplier tier, pause unsupported conclusions. Recheck criteria, roles, records, interfaces, and exceptions; use core-subject due diligence register to prove the root cause and the effectiveness of the selected correction.

Validation Checklist

• core-subject due diligence register identifies the approved baseline, accountable owner, inputs, and expected result.
• Evidence confirms human Rights, Labour Practices, Environment, Fair Operating Practices, and Due Diligence under normal and relevant exception conditions.
• The response to “due diligence does not reach a high-risk supplier tier” is reversible, tested, and supported by before-and-after records.
• Residual social responsibility leadership risk, support ownership, deadlines, and the next action are recorded.

Lesson Outcome

Learners can apply Human Rights, Labour Practices, Environment, Fair Operating Practices, and Due Diligence, explain the choices made, and defend the result using core-subject due diligence register.