ISO 45001 Foundation Training — Lesson 4: Evaluating Performance, Audit, Review, Corrective Action, and Improvement

Learning Objectives

• Interpret the purpose, responsibilities, inputs, and decision points shaping evaluating performance, audit, review, corrective action, and improvement.
• Apply the workflow and produce OH&S assurance and improvement report that another practitioner can review.
• Analyze “incident action closes without eliminating the underlying hazard” and recommend a proportionate, evidence-based response.

Detailed Topics

• safety indicators
• monitoring evidence
• internal audit
• management review
• incident investigation
• nonconformity
• corrective action
• continual improvement
• Governance, competence, communication, documentation, validation, risk, and follow-up considerations

Instructor Demonstration

The instructor demonstrates the evaluating performance, audit, review, corrective action, and improvement workflow, identifies applicable responsibilities, records checkpoints in OH&S assurance and improvement report, and contrasts the accepted state with a condition where incident action closes without eliminating the underlying hazard.

Hands-On Exercise

Complete a controlled implementation, management, audit, assessment, foundation, introduction, awareness, or transition exercise for Evaluating Performance, Audit, Review, Corrective Action, and Improvement. Establish scope and criteria, collect or create evidence, examine “incident action closes without eliminating the underlying hazard,” reach a supported conclusion, and preserve the result in OH&S assurance and improvement report.

1. Confirm objectives, scope, roles, criteria, stakeholders, and expected outputs.
2. Perform the planned activities while recording assumptions, evidence, and decisions.
3. Test a normal case, an exception, and a follow-up or improvement condition.
4. Document conclusions, owners, due dates, escalation, and verification requirements.

Scenario Analysis

• Identify the requirement or principle with the strongest influence on evaluating performance, audit, review, corrective action, and improvement.
• Compare two defensible responses and explain their governance, risk, and evidence trade-offs.
• Determine how the OH&S assurance and improvement report should be approved, retained, reviewed, and updated.

Troubleshooting Guidance

Separate missing evidence from ineffective practice, and distinguish a documentation issue from a control, process, governance, or competence failure. Use OH&S assurance and improvement report to trace the earliest divergence. Treat “incident action closes without eliminating the underlying hazard” as a hypothesis until the response is validated against the applicable requirement and intended outcome.

Validation Checklist

• The scope, criteria, stakeholders, and intended outcome for evaluating performance, audit, review, corrective action, and improvement are explicit.
• The OH&S assurance and improvement report links statements and decisions to objective, reviewable support.
• Responsibilities, competence, communication, risk, legal duties, and change impact were considered where relevant.
• Findings, corrective actions, monitoring, review triggers, and improvement ownership are clear.

Lesson Outcome

Learners can apply Evaluating Performance, Audit, Review, Corrective Action, and Improvement, explain the reasoning used, and defend the result through OH&S assurance and improvement report.