Agents and Automation with Power Platform — Lesson 3: Power Automate and AI Integration

Learning Objectives

• Call flows from agents and connect approvals, data, notifications, and services
• Use AI Builder or prompt-based processing with confidence and human review
• Implement errors, retries, timeouts, status updates, and audit evidence

Detailed Topics

• Call flows from agents and connect approvals: Call flows from agents and connect approvals, data, notifications, and services
• Use AI Builder or prompt-based processing with confidence and human review: Use AI Builder or prompt-based processing with confidence and human review
• Implement errors: Implement errors, retries, timeouts, status updates, and audit evidence

Guided Demonstration

1. Review the requirement, users, data, dependencies, permissions, risks, and expected result.
2. Demonstrate the relevant configuration, application, automation, analysis, security, or development workflow step by step.
3. Capture settings, outputs, logs, screenshots, calculations, test results, and other useful evidence.
4. Compare the observed result with acceptance criteria and explain any corrective action.

Hands-On Activity

Automate an agent-initiated business transaction.

• Document assumptions, prerequisites, and the planned sequence before starting.
• Complete the activity and preserve evidence of normal, boundary, and failure behavior.
• Record issues, corrective actions, reusable notes, and the next improvement priority.

Scenario Analysis

• Identify the business or technical decision that must be made.
• Compare valid implementation approaches and their trade-offs.
• Consider security, privacy, accessibility, performance, support, and operational impact.

Troubleshooting Focus

• Separate symptoms from causes and collect evidence before applying a fix.
• Check configuration, data, permissions, dependencies, capacity, connectivity, and recent changes.
• Validate rollback, recovery, ownership, user impact, and business continuity.

Validation Checklist

• The requirement, scope, inputs, and expected outcome are clear.
• The selected design or configuration is documented and follows approved standards.
• Normal, boundary, failure, security, accessibility, and operational conditions are reviewed.
• The result is supported by evidence and the next improvement is prioritized.

Lesson Outcome

Learners can explain and apply Power Automate and AI Integration in a realistic scenario and validate the result with documented evidence.