Entry Certificate in Business Analysis™ (ECBA™)

Entry Certificate in Business Analysis™ (ECBA™) develops practical capability in foundational business analysis knowledge and practical job-ready capability. Learners connect professional concepts with decisions, evidence, stakeholder expectations, and measurable outcomes.

The course progresses through Business Analysis Foundations, Mindset, Stakeholders, and Change Context; Elicitation, Collaboration, Process Discovery, and Analysis Techniques; Requirements Lifecycle, Prioritization, Traceability, and Design Options; Solution Evaluation, Benefits, Communication, and ECBA Readiness. Each lesson combines explanation, scenario analysis, guided practice, validation, troubleshooting, and certification-oriented judgement.

Learners work through a junior analyst helping a service team clarify a customer problem and prepare an evidence-based change recommendation and produce a practical context statement, stakeholder map, elicitation plan, process model, requirements set, and solution review for implementation, review, and professional handover.

What You Will Learn

• Explain how business analysis supports change, decision quality, stakeholder alignment, and measurable value.
• Frame a business need by clarifying context, desired outcomes, constraints, assumptions, and affected groups.
• Choose elicitation techniques suited to interviews, workshops, observation, surveys, and document research.
• Model current and future processes to reveal gaps, dependencies, handoffs, and improvement opportunities.
• Write understandable requirements and acceptance criteria with appropriate detail, priority, and traceability.
• Compare solution approaches using feasibility, expected benefit, implementation risk, and organizational impact.
• Collaborate with delivery participants while managing requirement changes, approvals, conflicts, and communications.
• Review solution performance evidence and recommend practical adjustments that strengthen business outcomes.

SkillDynamo Training Approach

Training uses course-specific demonstrations, structured workshops, hands-on artifacts, evidence-based decisions, review checklists, and scenario-focused exam preparation.