Benefits Measurement and Performance Management

Module Description

This module focuses on measuring benefits effectively using appropriate metrics, indicators, and evaluation techniques.

Learning Objectives

• Define benefit measures
• Develop performance indicators
• Monitor benefit achievement
• Evaluate business outcomes

Topics Covered

• Benefits Measurement Framework
• Key Performance Indicators (KPIs)
• Metrics Definition
• Baseline Measurement
• Target Setting
• Benefits Tracking
• Performance Dashboards
• Quantitative Measurement
• Qualitative Assessment
• Benefit Reporting