ISO/IEC 27035 Lead Incident Manager Training

Course Description

ISO/IEC 27035 Lead Incident Manager Training develops practical capability to lead information-security incident management from preparation and detection through response, recovery, learning, and improvement. The learning path begins with incident principles, governance, policy, roles, and preparedness and detection, reporting, triage, classification, analysis, and evidence, connecting PECB and ISO requirements with governance, evidence, stakeholder decisions, and measurable acceptance.

Applied work is framed around a security organization coordinating technical teams, legal counsel, communications, suppliers, regulators, and business owners. Learners then progress through containment, eradication, recovery, communication, and coordination and post-incident review, metrics, exercises, lessons, and improvement, producing incident governance and preparedness framework, incident triage and evidence record, incident response and recovery runbook, and incident lessons and capability improvement report.

By completion, participants can interpret applicable requirements, perform implementation, audit, assessment, or foundation activities, evaluate evidence, communicate supported conclusions, and hand over clear improvement actions with ownership and follow-up.

What You Will Learn

• Outline incident management principles and governance; establish incident policy as the incident baseline.
• Integrate roles and responsibilities with response team, assigning incident ownership for escalation criteria and preparedness resources.
• Prioritize event detection, incident reporting, and triage before approving incident classification decisions.
• Leverage incident triage and evidence to validate severity assessment, technical analysis, and incident expectations.
• Strengthen incident controls that strengthen containment strategy, eradication, and service recovery consistently.
• Challenge legal coordination through incident supplier coordination scenarios, documenting results against regulatory notification.
• Reconcile post-incident review, root-cause analysis, and incident metrics to identify incident gaps requiring exercise programme.
• Complete incident lessons and capability by assigning post-incident review analysis, incident metrics measures, and lessons learned improvements.

SkillDynamo Training Approach

Learners build governance and playbooks, analyse evidence, direct containment and recovery, and improve incident capability after exercises or events. Delivery includes instructor demonstrations, guided exercises, scenario analysis, validation checklists, structured troubleshooting, and a final improvement plan.