PECB Certified Lead Crisis Manager Training

Course Description

PECB Certified Lead Crisis Manager Training develops practical capability to build organizational crisis capability, direct strategic response, communicate under pressure, and improve readiness using ISO 22361 concepts. The learning path begins with crisis concepts, governance, leadership, roles, and capability and preparedness, scenarios, plans, stakeholders, and communications, connecting PECB and ISO requirements with governance, evidence, stakeholder decisions, and measurable acceptance.

Applied work is framed around an enterprise exposed to operational, reputational, cyber, safety, supply-chain, and leadership crises. Learners then progress through crisis response, decisions, coordination, media, and continuity and exercises, debriefing, recovery, lessons, metrics, and improvement, producing crisis governance and capability map, crisis preparedness and communication plan, crisis decision and response log, and crisis exercise and improvement report.

By completion, participants can interpret applicable requirements, perform implementation, audit, assessment, or foundation activities, evaluate evidence, communicate supported conclusions, and hand over clear improvement actions with ownership and follow-up.

What You Will Learn

• Clarify crisis characteristics and ISO 22361 principles; establish crisis governance as the crisis baseline.
• Connect executive leadership with crisis roles, assigning crisis ownership for decision authority and organizational culture.
• Assess crisis scenarios, preparedness planning, and crisis plans before approving crisis stakeholder mapping decisions.
• Apply crisis preparedness and communication to validate communication strategy, warning indicators, and crisis expectations.
• Build crisis controls that strengthen situation assessment, strategic decision-making, and response coordination consistently.
• Validate public communication through crisis business continuity scenarios, documenting results against resource prioritization.
• Trace exercise programme, simulation design, and debriefing to identify crisis gaps requiring recovery transition.
• Deliver crisis exercise and improvement with lessons learned lessons, capability metrics measures, and scheduled corrective actions follow-up.

SkillDynamo Training Approach

Participants develop crisis governance, decision structures, communication practices, exercises, and post-crisis improvement actions. Delivery includes instructor demonstrations, guided exercises, scenario analysis, validation checklists, structured troubleshooting, and a final improvement plan.