Lesson 4: Reporting, Maintenance, Upgrades, and Operational Governance

Review a realistic scenario involving dashboards, events, alerts, reports, and audit records.
Create or validate a configuration plan covering database, event, and system maintenance and backup, restore, disaster recovery, and high availability.
Use logs, reports, or test results to confirm operational runbooks, governance, and support handover.

Explain the purpose and operational impact of dashboards, events, alerts, reports, and audit records.
Apply practical controls for database, event, and system maintenance and backup, restore, disaster recovery, and high availability.
Validate and troubleshoot operational runbooks, governance, and support handover using an evidence-based workflow.

Lesson Overview