Lesson 3: Roadmaps, Investment Funding, Scenario Planning, Integrations, Migration, and Reporting

Lesson Overview

This lesson develops practical capability in roadmaps, investment funding, scenario planning, integrations, migration, and reporting for the ServiceNow Strategic Portfolio Management Implementation Training. Learners connect platform data, workflow, security, user experience, testing, and operational support.

Topics Covered

Roadmaps, Investment Funding, Scenario Planning, Integrations, Migration, and Reporting: purpose, terminology, architecture, personas, and measurable business outcomes
ServiceNow applications, tables, records, roles, workspaces, data relationships, and configuration used for roadmaps, investment funding, scenario planning, integrations, migration, and reporting
Requirements, process design, dependencies, controls, governance, and implementation sequencing for roadmaps, investment funding, scenario planning, integrations, migration, and reporting
Hands-on configuration and workflow practice focused on roadmaps and integrations
Testing, validation, dashboards, diagnostics, troubleshooting, documentation, release, and operational support for roadmaps, investment funding, scenario planning, integrations, migration, and reporting

Practical Activity

Create a design or configuration worksheet for roadmaps, investment funding, scenario planning, integrations, migration, and reporting: purpose, terminology, architecture, personas, and measurable business outcomes.
Build and validate a practical ServiceNow exercise for hands-on configuration and workflow practice focused on roadmaps and integrations.
Review logs, reports, test evidence, controls, and documentation for testing, validation, dashboards, diagnostics, troubleshooting, documentation, release, and operational support for roadmaps, investment funding, scenario planning, integrations, migration, and reporting.

Key Takeaways

Explain the architecture and business purpose of roadmaps, investment funding, scenario planning, integrations, migration, and reporting.
Configure or implement the core ServiceNow capabilities required for hands-on configuration and workflow practice focused on roadmaps and integrations.
Validate results, identify common failure points, document decisions, and support a controlled release.

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ServiceNow Strategic Portfolio Management Implementation Training 1 Section4 Lessons16 Hours

Curriculum