Participants establish the process foundation for Sales Structures, Business Partners, and Material Master Data. The work is grounded in a customer service and sales operations team needing a consistent view of order-to-cash documents, responsibilities, and exceptions and contributes directly to reliable order-to-cash execution.
The instructor traces sales area structures, business partner roles, material sales views, customer-material information through the scenario, explaining navigation, decisions, dependencies, system responses, and the evidence retained in sales master data readiness workbook. The walkthrough also investigates the condition where a business partner is valid globally but lacks the role required for the sales area.
Complete a controlled activity covering sales area structures, business partner roles, material sales views, customer-material information and preserve the result in sales master data readiness workbook.
Start at the earliest point where expected behavior differs from the observed result. Review process sequence, relevant data, configuration, authorization, integration, and timing as separate hypotheses. Treat “a business partner is valid globally but lacks the role required for the sales area” as unconfirmed until settings, documents, logs, reports, and focused retesting support the cause.
Learners can apply Sales Structures, Business Partners, and Material Master Data, explain the resulting SAP behavior, and defend the outcome through sales master data readiness workbook.