Lesson 4: Analytics, Security, Deployment, Operations, and Loyalty Capstone
Lesson Overview
This lesson develops practical skills in analytics, security, deployment, operations, and loyalty capstone for Salesforce Loyalty Management Training.
Topics Covered
Enrollment, activity, engagement, tier, redemption, liability, breakage, and ROI analytics
Roles, permissions, sharing, sensitive data, audit, fraud controls, and governance
Data migration, deployment, configuration, testing, rollback, and release management
Program operations, support, reconciliation, expiration, maintenance, and monitoring
Optimization, experimentation, member feedback, and continuous improvement
Loyalty Management capstone
Practical Activity
Configure or analyze a scenario involving enrollment, activity, engagement, tier, redemption, liability, breakage, and roi analytics.
Build and validate an exercise covering roles, permissions, sharing, sensitive data, audit, fraud controls, and governance and data migration, deployment, configuration, testing, rollback, and release management.
Use tests, logs, reports, or documentation to verify loyalty management capstone.
Key Takeaways
Explain enrollment, activity, engagement, tier, redemption, liability, breakage, and roi analytics in the context of Salesforce Loyalty Management Training.
Apply practical methods for roles, permissions, sharing, sensitive data, audit, fraud controls, and governance and data migration, deployment, configuration, testing, rollback, and release management.
Test, document, and troubleshoot loyalty management capstone.