Lesson 3: Data Migration, Testing, Training, Change Management, and Readiness
Lesson Overview
This lesson develops practical skills in data migration, testing, training, change management, and readiness for Salesforce Implementation Essentials (BSX101).
Topics Covered
Data inventory, mapping, cleansing, deduplication, transformation, load, and reconciliation
Unit, system, integration, security, regression, performance, and user-acceptance testing
Test strategy, cases, environments, defects, evidence, and exit criteria
Training needs, materials, role-based learning, super users, support, and knowledge transfer
Change impact, communications, adoption, resistance, feedback, and readiness
Cutover rehearsals and go-live decision
Practical Activity
Configure or analyze a scenario involving data inventory, mapping, cleansing, deduplication, transformation, load, and reconciliation.
Build and validate an exercise covering unit, system, integration, security, regression, performance, and user-acceptance testing and test strategy, cases, environments, defects, evidence, and exit criteria.
Use tests, logs, reports, or documentation to verify cutover rehearsals and go-live decision.
Key Takeaways
Explain data inventory, mapping, cleansing, deduplication, transformation, load, and reconciliation in the context of Salesforce Implementation Essentials (BSX101).
Apply practical methods for unit, system, integration, security, regression, performance, and user-acceptance testing and test strategy, cases, environments, defects, evidence, and exit criteria.
Test, document, and troubleshoot cutover rehearsals and go-live decision.
