Mastering the Audit of Six Sigma Based on ISO 13053 Training — Lesson 2: Examining Define and Measure Audit: Charter, Voice, Data, Baseline, and Evidence

Learning Objectives

• Interpret the purpose, responsibilities, inputs, and decision points shaping examining define and measure audit: charter, voice, data, baseline, and evidence.
• Apply the workflow and produce DMAIC audit working papers that another practitioner can review.
• Analyze “measurement error invalidates the project baseline” and recommend a proportionate, evidence-based response.

Detailed Topics

• project charter
• voice of customer
• process map
• measurement plan
• data integrity
• baseline capability
• sampling strategy
• objective evidence
• Governance, competence, communication, documentation, validation, risk, and follow-up considerations

Instructor Demonstration

The instructor demonstrates the examining define and measure audit: charter, voice, data, baseline, and evidence workflow, identifies applicable responsibilities, records checkpoints in DMAIC audit working papers, and contrasts the accepted state with a condition where measurement error invalidates the project baseline.

Hands-On Exercise

Complete a controlled implementation, management, audit, assessment, foundation, introduction, awareness, or transition exercise for Examining Define and Measure Audit: Charter, Voice, Data, Baseline, and Evidence. Establish scope and criteria, collect or create evidence, examine “measurement error invalidates the project baseline,” reach a supported conclusion, and preserve the result in DMAIC audit working papers.

1. Confirm objectives, scope, roles, criteria, stakeholders, and expected outputs.
2. Perform the planned activities while recording assumptions, evidence, and decisions.
3. Test a normal case, an exception, and a follow-up or improvement condition.
4. Document conclusions, owners, due dates, escalation, and verification requirements.

Scenario Analysis

• Identify the requirement or principle with the strongest influence on examining define and measure audit: charter, voice, data, baseline, and evidence.
• Compare two defensible responses and explain their governance, risk, and evidence trade-offs.
• Determine how the DMAIC audit working papers should be approved, retained, reviewed, and updated.

Troubleshooting Guidance

Separate missing evidence from ineffective practice, and distinguish a documentation issue from a control, process, governance, or competence failure. Use DMAIC audit working papers to trace the earliest divergence. Treat “measurement error invalidates the project baseline” as a hypothesis until the response is validated against the applicable requirement and intended outcome.

Validation Checklist

• The scope, criteria, stakeholders, and intended outcome for examining define and measure audit: charter, voice, data, baseline, and evidence are explicit.
• The DMAIC audit working papers links statements and decisions to objective, reviewable support.
• Responsibilities, competence, communication, risk, legal duties, and change impact were considered where relevant.
• Findings, corrective actions, monitoring, review triggers, and improvement ownership are clear.

Lesson Outcome

Learners can apply Examining Define and Measure Audit: Charter, Voice, Data, Baseline, and Evidence, explain the reasoning used, and defend the result through DMAIC audit working papers.