ISO/IEC 27002 Foundation Training — Lesson 2: Applying Organizational and People Controls, Roles, Awareness, Suppliers, and Incidents

Learning Objectives

• Interpret the purpose, responsibilities, inputs, and decision points shaping applying organizational and people controls, roles, awareness, suppliers, and incidents.
• Apply the workflow and produce organizational and people control worksheet that another practitioner can review.
• Analyze “supplier access remains active after the engagement ends” and recommend a proportionate, evidence-based response.

Detailed Topics

• organizational controls
• people controls
• security roles
• awareness
• supplier security
• information classification
• incident management
• legal requirements
• Governance, competence, communication, documentation, validation, risk, and follow-up considerations

Instructor Demonstration

The instructor demonstrates the applying organizational and people controls, roles, awareness, suppliers, and incidents workflow, identifies applicable responsibilities, records checkpoints in organizational and people control worksheet, and contrasts the accepted state with a condition where supplier access remains active after the engagement ends.

Hands-On Exercise

Complete a controlled implementation, management, audit, assessment, foundation, introduction, or transition exercise for Applying Organizational and People Controls, Roles, Awareness, Suppliers, and Incidents. Establish scope and criteria, collect or create evidence, examine “supplier access remains active after the engagement ends,” reach a supported conclusion, and preserve the result in organizational and people control worksheet.

1. Confirm objectives, scope, roles, criteria, stakeholders, and expected outputs.
2. Perform the planned activities while recording assumptions, evidence, and decisions.
3. Test a normal case, an exception, and a follow-up or improvement condition.
4. Document conclusions, owners, due dates, escalation, and verification requirements.

Scenario Analysis

• Identify the requirement or principle with the strongest influence on applying organizational and people controls, roles, awareness, suppliers, and incidents.
• Compare two defensible responses and explain their governance, risk, and evidence trade-offs.
• Determine how the organizational and people control worksheet should be approved, retained, reviewed, and updated.

Troubleshooting Guidance

Separate missing evidence from ineffective practice, and distinguish a documentation issue from a control, process, governance, or competence failure. Use organizational and people control worksheet to trace the earliest divergence. Treat “supplier access remains active after the engagement ends” as a hypothesis until the response is validated against the applicable requirement and intended outcome.

Validation Checklist

• The scope, criteria, stakeholders, and intended outcome for applying organizational and people controls, roles, awareness, suppliers, and incidents are explicit.
• The organizational and people control worksheet links statements and decisions to objective, reviewable support.
• Responsibilities, competence, communication, risk, legal duties, and change impact were considered where relevant.
• Findings, corrective actions, monitoring, review triggers, and improvement ownership are clear.

Lesson Outcome

Learners can apply Applying Organizational and People Controls, Roles, Awareness, Suppliers, and Incidents, explain the reasoning used, and defend the result through organizational and people control worksheet.