55133A: PowerShell for System Center Configuration Manager Administrators — Lesson 4: Reporting, Troubleshooting, and Production Controls

Learning Objectives

• Export administrative reports and operational evidence
• Troubleshoot provider, RBAC, content, deployment, WMI, and client issues
• Implement logging, WhatIf, approvals, rollback, scheduling, and support procedures

Detailed Topics

• Export administrative reports and operational evidence: Export administrative reports and operational evidence
• Troubleshoot provider: Troubleshoot provider, RBAC, content, deployment, WMI, and client issues
• Implement logging: Implement logging, WhatIf, approvals, rollback, scheduling, and support procedures

Guided Demonstration

1. Review the requirement, environment, dependencies, roles, risks, and expected outcome.
2. Demonstrate the relevant configuration, analysis, code, or administration workflow step by step.
3. Capture settings, outputs, logs, screenshots, calculations, or test evidence.
4. Compare the observed result with the stated acceptance criteria.

Hands-On Activity

Troubleshoot a failed deployment and create a production automation checklist.

• Document assumptions and the planned sequence before making changes.
• Complete the activity and preserve evidence of normal and exception behavior.
• Record issues, corrective actions, and reusable operational or development notes.

Troubleshooting Focus

• Separate symptoms from causes and collect evidence before applying a fix.
• Check configuration, permissions, data, dependencies, capacity, connectivity, and recent changes.
• Validate rollback, recovery, support ownership, and user or business impact.

Validation Checklist

• The requirement and expected outcome are clear.
• The selected configuration, design, query, code, or process is documented.
• Normal, boundary, failure, security, and operational conditions are reviewed.
• The result is supported by evidence and the next improvement is prioritized.

Lesson Outcome

Learners can explain and apply Reporting, Troubleshooting, and Production Controls in a realistic scenario and validate the result with documented evidence.