Storage and High Availability with Windows Server — Lesson 3: Availability, Backup, Recovery, and Troubleshooting

Learning Objectives

• Plan workload availability, replication, backup, restore, and disaster-recovery objectives
• Test failover, failback, recovery, and service continuity using controlled procedures
• Troubleshoot storage, cluster, quorum, networking, and performance incidents

Detailed Topics

• Plan workload availability: Plan workload availability, replication, backup, restore, and disaster-recovery objectives
• Test failover: Test failover, failback, recovery, and service continuity using controlled procedures
• Troubleshoot storage: Troubleshoot storage, cluster, quorum, networking, and performance incidents

Guided Demonstration

1. Review the requirement, environment, dependencies, roles, risks, and expected outcome.
2. Demonstrate the relevant configuration, analysis, code, or administration workflow step by step.
3. Capture settings, outputs, logs, screenshots, calculations, or test evidence.
4. Compare the observed result with the stated acceptance criteria.

Hands-On Activity

Resolve a simulated availability incident and document recovery evidence.

• Document assumptions and the planned sequence before making changes.
• Complete the activity and preserve evidence of normal and exception behavior.
• Record issues, corrective actions, and reusable operational or development notes.

Troubleshooting Focus

• Separate symptoms from causes and collect evidence before applying a fix.
• Check configuration, permissions, data, dependencies, capacity, connectivity, and recent changes.
• Validate rollback, recovery, support ownership, and user or business impact.

Validation Checklist

• The requirement and expected outcome are clear.
• The selected configuration, design, query, code, or process is documented.
• Normal, boundary, failure, security, and operational conditions are reviewed.
• The result is supported by evidence and the next improvement is prioritized.

Lesson Outcome

Learners can explain and apply Availability, Backup, Recovery, and Troubleshooting in a realistic scenario and validate the result with documented evidence.