AB-900T00: Introduction to Microsoft 365 and AI Administration — Lesson 1: Foundations, Architecture, and Use Cases

Topics Covered

• Copilot capabilities, licensing context, and use cases
• Effective prompting, context, grounding, and iteration
• Content creation, analysis, summarization, and collaboration
• Agents, extensions, connectors, and workflow support
• Roles, prerequisites, terminology, and success criteria
• Business and technical requirement mapping
• Solution boundaries, dependencies, and assumptions

Practical Activity

Analyze a representative use case, document requirements, and create a solution or platform map.

• Document assumptions, selected features or services, and expected outcomes.
• Record validation evidence, risks, dependencies, and corrective actions.
• Summarize the decision in a reusable implementation or operations note.

Lesson Outcome

Learners can explain and apply the lesson topics within a realistic Microsoft 365 Copilot scenario.