Agent in a Day — Lesson 1: Foundations, Architecture, and Use Cases

Topics Covered

• Automation opportunities and process discovery
• Cloud flows, desktop flows, triggers, and actions
• Connectors, expressions, variables, and control logic
• Approvals, exception handling, and human interaction
• Roles, prerequisites, terminology, and success criteria
• Business and technical requirement mapping
• Solution boundaries, dependencies, and assumptions

Practical Activity

Analyze a representative use case, document requirements, and create a solution or platform map.

• Document assumptions, selected features or services, and expected outcomes.
• Record validation evidence, risks, dependencies, and corrective actions.
• Summarize the decision in a reusable implementation or operations note.

Lesson Outcome

Learners can explain and apply the lesson topics within a realistic Intelligent Automation scenario.