MS-4023 Lesson 1: Copilot Chat Foundations and Secure Access

Topics Covered

• Microsoft 365 Copilot Chat access, interface, and core capabilities
• Prompt structure, context, instructions, grounding, and iteration
• Course scope, terminology, platform context, and role expectations
• Business and technical requirements, use cases, assumptions, and success criteria

Practical Activity

Analyze a representative use case, identify requirements, and create a platform or solution map.

• Document assumptions, selected features or services, and expected outcomes.
• Record validation evidence, risks, and any corrective actions.
• Summarize the decision in a reusable implementation or adoption note.

Lesson Outcome

Learners can explain and apply the lesson topics within a realistic MS-4023 scenario.