Lesson 2: Usability Reviews, Heuristics, Accessibility, and Prototypes

This lesson develops practical understanding of usability reviews, heuristics, accessibility, and prototypes within the ISTQB Certified Tester Foundation Level – Usability Testing Training. It connects core concepts with realistic testing and quality-engineering decisions.

Learners examine methods, evidence, risks, stakeholder expectations, and implementation considerations before applying the ideas in a focused activity.

Topics Covered

• Expert reviews, heuristic evaluation, and cognitive walkthroughs
• Interface conventions, feedback, error prevention, and user control
• Information architecture, navigation, labels, forms, and content
• Prototype review from sketches through interactive designs
• Accessibility principles and inclusive interaction
• Keyboard, contrast, text, focus, semantics, and alternatives
• Finding severity, evidence, affected users, and recommendations

Practical Activity

Apply the lesson concepts to a realistic ISTQB Certified Tester Foundation Level – Usability Testing scenario and document the test approach, evidence, risks, and recommended next actions.

Lesson Outcome

Learners can explain and apply usability reviews, heuristics, accessibility, and prototypes using structured, risk-aware, and evidence-based testing decisions.