Lesson 3: Business Processes, Requirements, and Acceptance Criteria

This lesson develops practical understanding of business processes, requirements, and acceptance criteria within the ISTQB Certified Tester Foundation with Acceptance Testing Training. It connects core concepts with realistic testing and quality-engineering decisions.

Learners examine methods, evidence, risks, stakeholder expectations, and implementation considerations before applying the ideas in a focused activity.

Topics Covered

• Business goals, needs, processes, rules, journeys, and workflows
• Functional and non-functional acceptance requirements
• User stories, examples, acceptance criteria, and definition of done
• Process, use-case, decision, state, data, and scenario models
• Clarity, testability, consistency, completeness, and feasibility
• Traceability from needs and risks to tests, results, and decisions
• Change impact, priorities, assumptions, constraints, and questions

Practical Activity

Apply the lesson concepts to a realistic ISTQB Certified Tester Foundation with Acceptance Testing scenario and document the test approach, evidence, risks, and recommended next actions.

Lesson Outcome

Learners can explain and apply business processes, requirements, and acceptance criteria using structured, risk-aware, and evidence-based testing decisions.