EC-Council Disaster Recovery Professional v3 (EDRP) — Lesson 3: Plans, Roles, Communications, Crisis Coordination, and Operational Procedures

Learning Objectives

• Explain the structures, services, data, settings, roles, and dependencies governing Recovery Plans and Roles And Escalation.
• Implement and validate Crisis Communication, Technical Runbooks, and Resource Coordination and Decision Logs using reviewable evidence.
• Evaluate the condition where analysts reach the wrong conclusion because Resource Coordination and Decision Logs evidence is incomplete and Roles And Escalation context was not preserved and select a proportionate corrective response.

Detailed Topics

• Recovery Plans applied to the course scenario, expected behavior, dependencies, controls, and evidence.
• Roles And Escalation applied to the course scenario, expected behavior, dependencies, controls, and evidence.
• Crisis Communication applied to the course scenario, expected behavior, dependencies, controls, and evidence.
• Technical Runbooks applied to the course scenario, expected behavior, dependencies, controls, and evidence.
• Resource Coordination and Decision Logs applied to the course scenario, expected behavior, dependencies, controls, and evidence.

Instructor Demonstration

The instructor traces an organization must restore priority services after a severe disruption while meeting recovery objectives, governance duties, and stakeholder expectations. The walkthrough connects tools, configuration or analysis logic, system messages, decisions, and evidence captured in the business impact analysis, recovery strategy, exercise evidence, and maintenance roadmap. It also tests the exception where analysts reach the wrong conclusion because Resource Coordination and Decision Logs evidence is incomplete and Roles And Escalation context was not preserved.

Hands-On Exercise

Complete a controlled, authorized EC-Council exercise covering Plans, Roles, Communications, Crisis Coordination, and Operational Procedures and preserve the verified result in the business impact analysis, recovery strategy, exercise evidence, and maintenance roadmap.

1. Confirm scope, authorization, prerequisites, versions, identities, dependencies, and acceptance criteria.
2. Execute the workflow while recording settings, outputs, events, decisions, and system messages.
3. Test normal behavior, one boundary condition, and the stated exception without targeting real third-party systems.
4. Document corrections, evidence, ownership, retest criteria, rollback or recovery, and handover actions.

Scenario Analysis

• Identify which object, service, policy, setting, or sequence most strongly influences Recovery Plans.
• Compare two defensible responses and explain technical, security, operational, legal, and support trade-offs.
• Determine how the business impact analysis, recovery strategy, exercise evidence, and maintenance roadmap should be approved, retained, retested, and updated.

Troubleshooting Guidance

Start where expected behavior first differs from the observed result. Check authorization, prerequisites, identity, configuration order, data quality, version compatibility, connectivity, status, resource limits, and evidence separately. Treat “analysts reach the wrong conclusion because Resource Coordination and Decision Logs evidence is incomplete and Roles And Escalation context was not preserved” as a hypothesis until logs, settings, captured outputs, and retest outcomes confirm the cause.

Validation Checklist

• Required components, identities, permissions, settings, safety controls, and dependencies are present.
• The business impact analysis, recovery strategy, exercise evidence, and maintenance roadmap connects each conclusion to objective, reviewable evidence.
• Normal processing, a boundary condition, dependency behavior, and the stated exception were tested.
• Corrections, ownership, retest criteria, rollback or recovery, documentation, and operational handover are complete.

Lesson Outcome

Learners can apply Plans, Roles, Communications, Crisis Coordination, and Operational Procedures, explain the resulting security or operational behavior, and defend the outcome through the business impact analysis, recovery strategy, exercise evidence, and maintenance roadmap.