Lesson 3: Introducing and Implementing Assurance with Cisco DNA Center – Automation, Assurance Workflows, and Operations

This lesson provides guided coverage of automation, assurance workflows, and operations within the Introducing and Implementing Assurance with Cisco DNA Center Workshop (IADNAC) Training.

Topics Covered

• Assurance workflows, issue detection, impact, recommendations, and remediation
• Controller, API, automation, ticketing, notification, and collaboration integration
• Capacity, SLA, experience, availability, and performance management
• Administration, users, roles, credentials, agents, probes, and configuration
• Maintenance, upgrades, backups, retention, and lifecycle
• Governance, evidence, documentation, and operational handover
• Operational assurance scenario

Practical Outcome

Learners complete the lesson with a clear understanding of the workflow, the ability to validate the expected result, and a structured approach to common troubleshooting tasks.