Planning for and Managing Devices in the Enterprise: Enterprise Mobility Suite (EMS) and On-Premises Tools — Lesson 4: Co-Management, Monitoring, Migration and Operational Improvement

Learning Objectives

• Implement co-management workloads, tenant attach, reporting, alerts, health, capacity, remote actions, and incident response
• Plan migration, pilot, rollout, communication, support, documentation, adoption, metrics, and continuous improvement
• Validate co-management, monitoring, migration and operational improvement decisions with documented requirements, evidence, risk controls, and measurable acceptance criteria

Detailed Topics

• Implement co-management workloads: Implement co-management workloads, tenant attach, reporting, alerts, health, capacity, remote actions, and incident response
• Plan migration: Plan migration, pilot, rollout, communication, support, documentation, adoption, metrics, and continuous improvement
• Validate co-management: Validate co-management, monitoring, migration and operational improvement decisions with documented requirements, evidence, risk controls, and measurable acceptance criteria

Guided Demonstration

1. Review the requirement, users, data, dependencies, permissions, risks, and expected result.
2. Demonstrate the relevant configuration, development, analysis, administration, testing, or operational workflow step by step.
3. Capture settings, outputs, logs, screenshots, calculations, test results, and other useful evidence.
4. Compare the observed result with acceptance criteria and explain any corrective action.

Hands-On Activity

Complete an end-to-end review, troubleshoot defects, document handoff controls, and prioritize improvements.

• Document assumptions, prerequisites, and the planned sequence before starting.
• Complete the activity and preserve evidence of normal, boundary, and failure behavior.
• Record issues, corrective actions, reusable notes, and the next improvement priority.

Scenario Analysis

• Identify the business or technical decision that must be made.
• Compare valid implementation approaches and their trade-offs.
• Consider security, privacy, accessibility, performance, support, and operational impact.

Troubleshooting Focus

• Separate symptoms from causes and collect evidence before applying a fix.
• Check configuration, data, permissions, dependencies, capacity, connectivity, and recent changes.
• Validate rollback, recovery, ownership, user impact, and business continuity.

Validation Checklist

• The requirement, scope, inputs, and expected outcome are clear.
• The selected design or configuration is documented and follows approved standards.
• Normal, boundary, failure, security, accessibility, and operational conditions are reviewed.
• The result is supported by evidence and the next improvement is prioritized.

Lesson Outcome

Learners can explain and apply Co-Management, Monitoring, Migration and Operational Improvement in a realistic scenario and validate the result with documented evidence.