AB-731 Lesson 3: Deliver Pilots and Lead Organizational Change

Topics Covered

• Operating models, leadership roles, skills, and cross-functional collaboration
• Change management, culture, communication, and workforce adoption
• Security, privacy, identity, governance, monitoring, and responsible operation
• Troubleshooting, quality review, evidence collection, and corrective actions

Practical Activity

Investigate a security, quality, or operational issue and prepare a corrective-action recommendation.

• Document assumptions, selected features or services, and expected outcomes.
• Record validation evidence, risks, and any corrective actions.
• Summarize the decision in a reusable implementation or adoption note.

Lesson Outcome

Learners can explain and apply the lesson topics within a realistic AB-731 scenario.