AB-730 Lesson 1: Generative AI and Workflow Opportunity Discovery

Topics Covered

• Generative AI fundamentals, capabilities, limitations, and business value
• Workflow discovery, process mapping, pain points, and opportunity selection
• Course scope, terminology, platform context, and role expectations
• Business and technical requirements, use cases, assumptions, and success criteria

Practical Activity

Analyze a representative use case, identify requirements, and create a platform or solution map.

• Document assumptions, selected features or services, and expected outcomes.
• Record validation evidence, risks, and any corrective actions.
• Summarize the decision in a reusable implementation or adoption note.

Lesson Outcome

Learners can explain and apply the lesson topics within a realistic AB-730 scenario.