Quality Management

Module Description

Quality is essential for delivering successful projects. This module introduces quality planning, assurance, and control techniques.

Learning Objectives

• Understand project quality
• Plan quality activities
• Monitor quality performance
• Improve project outcomes

Topics Covered

• Quality Concepts
• Quality Planning
• Quality Assurance
• Quality Control
• Continuous Improvement
• Inspection
• Quality Metrics
• Root Cause Analysis
• Corrective Actions
• Lessons Learned