Oracle GoldenGate 19c: Troubleshooting and Tuning — Lesson 1: GoldenGate 19c Process and Service Diagnostics

Technical Scope

• Classic and Microservices context
• process and service status, reports, logs, and metrics
• checkpoints, trail sequence, RBA, and recovery
• incident timeline, evidence, and safe commands

Instructor Demonstration

Demonstrate Classic and Microservices context inside four incidents with overlapping symptoms that require stage-by-stage evidence, then capture the exact configuration, command, transaction, report, or code evidence that proves the result.

Applied Workshop

Implement a controlled workshop covering process and service status, reports, logs, and metrics and checkpoints, trail sequence, RBA, and recovery, then test a failure or exception involving incident timeline, evidence, and safe commands.

1. Confirm environment, identity, data, dependencies, and expected result.
2. Complete the product-specific implementation or analysis.
3. Capture commands, configuration, output, logs, transactions, or reports.
4. Explain the operational, security, performance, or business trade-off.

Validation Standard

The GoldenGate 19c Process and Service Diagnostics result must be reproducible, traceable to approved inputs, and consistent with the expected Oracle product behavior.

• The intended target and ownership are verified.
• The result is supported by reproducible evidence.
• Security, performance, reliability, and support impact are reviewed.
• Unexpected behavior is investigated before acceptance.

Failure Analysis

Diagnose issues in Classic and Microservices context, process and service status, reports, logs, and metrics, checkpoints, trail sequence, RBA, and recovery, or incident timeline, evidence, and safe commands without making an unverified production change.

Learners isolate the smallest proven cause, apply a reversible correction, rerun validation, and record the preventive action.