Oracle Utilities: CC&B v2.9.0.0 Overview Ed 1

Course Description

Oracle Utilities: CC&B v2.9.0.0 Overview Ed 1 develops practical capability in cc&b architecture, navigation, roles, and core business objects; customers, accounts, premises, service points, and agreements. The course connects Oracle concepts to implementation choices, business ownership, data dependencies, security, and measurable acceptance criteria.

Learners progress through metering, rates, billing, payments, collections, and adjustments; batch, integration, security, reporting, and operational overview. Each stage emphasizes reproducible configuration or analysis, evidence collection, controlled testing, and clear handover to functional, technical, or operational teams.

By completing the learning path, participants can support a utility account reviewed from customer setup through bill generation, payment, and exception handling, evaluate trade-offs, identify failure conditions, and document an improvement plan suitable for a real Oracle environment.

What You Will Learn

• Assess cc&b architecture, navigation, roles, and core business objects for a controlled Oracle implementation.
• Verify risks, exceptions, evidence, and support decisions related to cc&b architecture, navigation, roles, and core business objects.
• Model customers, accounts, premises, service points, and agreements for a controlled Oracle implementation.
• Analyze risks, exceptions, evidence, and support decisions related to customers, accounts, premises, service points, and agreements.
• Implement metering, rates, billing, payments, collections, and adjustments for a controlled Oracle implementation.
• Document risks, exceptions, evidence, and support decisions related to metering, rates, billing, payments, collections, and adjustments.
• Control batch, integration, security, reporting, and operational overview for a controlled Oracle implementation.
• Operationalize risks, exceptions, evidence, and support decisions related to batch, integration, security, reporting, and operational overview.

SkillDynamo Training Approach

Delivery combines Oracle-specific demonstrations, guided hands-on exercises, scenario analysis, validation checklists, troubleshooting practice, and a final improvement plan. Learners record assumptions, settings, outputs, exceptions, corrective actions, rollback needs, and operational responsibilities.