Billing and Revenue Management: Technical Overview

Course Description

Billing and Revenue Management: Technical Overview develops practical capability in technical foundations of Oracle Communications Billing and Revenue Management architecture, data model, rating, billing, integration, and operations. The learning path is organized around a digital service provider mapping the BRM technical stack before integrating customer acquisition, usage charging, invoicing, payments, and support systems.

Learners progress from architecture, process, or business understanding into configuration, development, analysis, validation, troubleshooting, and operational handoff. Every lesson uses the controls, tools, data structures, risks, failure modes, and decisions relevant to this exact Oracle pathway.

The content is independently written for SkillDynamo using the supplied source page for title, update date, and topic alignment. Learners finish with reproducible evidence, a course-specific implementation record or runbook, and a prioritized improvement action.

What You Will Learn

• Explain and apply BRM functional and technical architecture, tiers, and core services within Billing and Revenue Management: Technical Overview.
• Configure, validate, or troubleshoot Connection Manager, Data Manager, clients, and process communication, database schemas, object persistence, flists, opcodes, and transactions, and end-to-end customer, usage, billing, and payment data flow using course-specific evidence.
• Explain and apply account, service, device, product, deal, and purchased-offering objects within Billing and Revenue Management: Technical Overview.
• Configure, validate, or troubleshoot pricing configuration, charge offers, discounting, and event mapping, real-time rating, batch rating, balance impacts, and resource balances, and test events, result inspection, and technical traceability using course-specific evidence.
• Explain and apply billing cycles, bill units, bill generation, and invoicing processes within Billing and Revenue Management: Technical Overview.
• Configure, validate, or troubleshoot payment processing, allocation, refunds, reversals, and suspense concepts, collections actions, dunning, write-offs, and receivables transitions, and revenue assurance, general-ledger export, reconciliation, and audit evidence using course-specific evidence.
• Explain and apply APIs, web services, event interfaces, and enterprise integration patterns within Billing and Revenue Management: Technical Overview.
• Configure, validate, or troubleshoot policy opcodes, custom fields, configuration, and extension boundaries, process monitoring, logs, errors, rerating, and recovery concepts, and environment checklist, support ownership, security, and technical runbook using course-specific evidence.

SkillDynamo Training Approach

The training follows a digital service provider mapping the BRM technical stack before integrating customer acquisition, usage charging, invoicing, payments, and support systems. Activities combine product-specific demonstrations, guided implementation, hands-on exercises, scenario analysis, validation checklists, structured troubleshooting, solution review, and a final improvement plan. Learners document assumptions, settings, commands or transactions, outputs, exceptions, corrective actions, security and governance trade-offs, rollback needs, and operational ownership.