Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot
Build practical skills in building and using Microsoft 365 Copilot agents with enterprise knowledge, instructions, actions, testing, and responsible governance through four structured lessons with demonstrations, hands-on activities, troubleshooting, validation checklists, and an applied improvement plan.
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-by SkillDynamo
- 0 Students
- Last updated
Course Description
This SkillDynamo course develops practical, role-relevant capability in building and using Microsoft 365 Copilot agents with enterprise knowledge, instructions, actions, testing, and responsible governance. The learning path progresses from essential concepts and planning to implementation, validation, troubleshooting, and operational use.
Learners work through realistic scenarios, guided demonstrations, applied exercises, and evidence-based reviews. Every topic is connected to workplace responsibilities, common risks, quality controls, and measurable outcomes.
The course helps professionals make informed decisions, identify failure points, communicate results, and create an actionable improvement plan for future projects.
What You Will Learn
- Identify agent users, goals, data, tasks, decisions, boundaries, risks, and measurable success criteria
- Explain Copilot agents, Microsoft 365 context, knowledge, actions, permissions, and human oversight
- Write clear agent instructions, conversation starters, constraints, examples, and expected output behavior
- Connect approved knowledge and validate relevance, permissions, citations, completeness, and response limits
- Design agent actions with inputs, outputs, connectors, APIs, Power Automate, errors, retries, and confirmations
- Protect credentials and sensitive data while preserving human review for high-impact decisions
- Test normal, ambiguous, unauthorized, incomplete, unsafe, and failure scenarios with evidence
- Publish, monitor, support, govern, measure adoption, and prioritize agent improvements
SkillDynamo Training Approach
SkillDynamo delivers this course through demonstrations, hands-on exercises, scenario analysis, validation checklists, structured troubleshooting, solution reviews, and a final improvement plan. Learners repeatedly practice planning, implementation, evidence collection, testing, correction, and communication so the skills transfer confidently into real workplace situations.
Curriculum
- 1 Section
- 4 Lessons
- 4 Hours
- Course Curriculum4 Items
- 1.1Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot — Lesson 1: Agent Use Cases, Architecture and Readiness1 Hour
- 1.2Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot — Lesson 2: Instructions, Knowledge and Grounded Responses1 Hour
- 1.3Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot — Lesson 3: Actions, Automation and Human Approval1 Hour
- 1.4Automate, Assist, and Accelerate: Building and Using AI Agents in Microsoft 365 Copilot — Lesson 4: Evaluation, Publishing and Responsible Operations1 Hour
SkillDynamo Expert Team
SkillDynamo instructors combine platform knowledge, practical implementation experience, guided demonstrations, scenario-based exercises, troubleshooting methods, and validation checklists to help learners apply the course skills confidently in real work.
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