Microsoft 365 Super User

Course Description

This SkillDynamo course develops practical, role-relevant capability in using advanced Microsoft 365 collaboration, productivity, automation, information management, adoption, and peer-support practices. The learning path progresses from essential concepts and planning to implementation, validation, troubleshooting, and operational use.

Learners work through realistic scenarios, guided demonstrations, applied exercises, and evidence-based reviews. Every topic is connected to workplace responsibilities, common risks, quality controls, and measurable outcomes.

The course helps professionals make informed decisions, identify failure points, communicate results, and create an actionable improvement plan for future projects.

What You Will Learn

• Use Word, Excel, PowerPoint, Outlook, search, templates, coauthoring, and cross-app workflows efficiently
• Apply accessibility, versioning, review, naming, ownership, and secure information-handling standards
• Organize teams, channels, sites, libraries, lists, pages, metadata, permissions, and shared content
• Use meetings, communities, files, knowledge, search, and collaboration conventions effectively
• Identify repetitive tasks and use Forms, Lists, Planner, Power Automate, and approved apps
• Document triggers, actions, approvals, errors, ownership, security, and measurable outcomes
• Diagnose common access, sync, sharing, meeting, file, application, and user-experience issues
• Create guidance, demonstrations, office hours, feedback loops, metrics, and an adoption improvement plan

SkillDynamo Training Approach

SkillDynamo delivers this course through demonstrations, hands-on exercises, scenario analysis, validation checklists, structured troubleshooting, solution reviews, and a final improvement plan. Learners repeatedly practice planning, implementation, evidence collection, testing, correction, and communication so the skills transfer confidently into real workplace situations.