End User Training for Microsoft Dynamics 365 SCM

Course Description

This SkillDynamo course develops practical, role-relevant capability in performing day-to-day Dynamics 365 Supply Chain Management tasks across products, procurement, inventory, warehousing, sales fulfillment, and operational reporting. The learning path progresses from essential concepts and planning to implementation, validation, troubleshooting, and operational use.

Learners work through realistic scenarios, guided demonstrations, applied exercises, and evidence-based reviews. Every topic is connected to workplace responsibilities, common risks, quality controls, and measurable outcomes.

The course helps professionals make informed decisions, identify failure points, communicate results, and create an actionable improvement plan for future projects.

What You Will Learn

• Navigate workspaces, menus, grids, filters, personalization, saved views, attachments, tasks, and role-based pages
• Maintain products, released products, units, dimensions, vendors, warehouses, locations, and approved reference data
• Create purchase requisitions and orders, confirm purchases, register receipts, manage invoices, returns, and vendor issues
• Follow approval, matching, status, delivery, quantity, price, and exception-handling procedures
• Perform inventory inquiries, transfers, counting, reservations, picking, packing, shipping, and customer-order updates
• Use batch, serial, location, availability, on-hand, warehouse, and fulfillment information correctly
• Run operational reports, analyze work lists, monitor delays, investigate discrepancies, and communicate next actions
• Apply access, data-quality, audit, documentation, escalation, support, and personal productivity standards

SkillDynamo Training Approach

SkillDynamo delivers this course through demonstrations, hands-on exercises, scenario analysis, validation checklists, structured troubleshooting, solution reviews, and a final improvement plan. Learners repeatedly practice planning, implementation, evidence collection, testing, correction, and communication so the skills transfer confidently into real workplace situations.