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    • 4 Lessons

    ServiceNow Now Assist for SAM Implementer Training

    Build practical ServiceNow skills in implementing AI-assisted software asset management for entitlement data, compliance summaries, license optimization, reclamation, SaaS troubleshooting, governance, testing, and adoption through four structured lessons, hands-on.
    • 0 Students
    • 4 Lessons

    ServiceNow Now Assist for HAM Implementer Training

    Build practical ServiceNow skills in implementing AI-assisted hardware asset management for inventory, model and asset data, lifecycle tasks, procurement and stock workflows, recommendations, governance, testing, and adoption through four.
    • 0 Students
    • 4 Lessons

    ServiceNow Integrated Risk Management Implementation Training

    Build practical ServiceNow skills in implementing risks, controls, policies, compliance, indicators, issues, evidence, assessments, third parties, dashboards, automation, testing, deployment, and governance through four structured lessons, hands-on exercises, implementation.
    • 0 Students
    • 4 Lessons

    ServiceNow Customer Service Management Essentials Training

    Build practical ServiceNow skills in customer accounts, contacts, products, installed products, cases, entitlements, SLAs, knowledge, portals, omnichannel, workspaces, automation, and service analytics through four structured lessons, hands-on exercises, implementation.
    • 0 Students
    • 4 Lessons

    ServiceNow Security Operations Fundamentals Training

    Build practical ServiceNow skills in SecOps architecture, Security Incident Response, Vulnerability Response, threat intelligence, CMDB context, risk-based prioritization, playbooks, integrations, metrics, and governance through four structured lessons, hands-on exercises,.
    • 0 Students
    • 4 Lessons

    ServiceNow Event Management Fundamentals Training

    Build practical ServiceNow skills in event ingestion, connectors, event rules, alert creation, correlation, service health, remediation, dashboards, noise reduction, and operational workflows through four structured lessons, hands-on exercises, implementation.
    • 0 Students
    • 4 Lessons

    Software Asset Management Fundamentals Training

    Build practical ServiceNow skills in software inventory, discovery sources, normalization, entitlements, license metrics, reconciliation, compliance, reclamation, optimization, and SAM operations through four structured lessons, hands-on exercises, implementation guidance, testing,.
    • 0 Students
    • 4 Lessons

    Scripting in ServiceNow Fundamentals Training

    Build practical ServiceNow skills in JavaScript on the ServiceNow platform, client and server scripts, Glide APIs, business rules, script includes, security, debugging, and maintainable automation through four structured lessons,.
    • 0 Students
    • 4 Lessons

    ServiceNow Application Development Fundamentals Training

    Build practical ServiceNow skills in scoped application design, tables, forms, security, automation, scripting, user experiences, integrations, testing, source control, and application deployment through four structured lessons, hands-on exercises, implementation.
    • 0 Students
    • 4 Lessons

    ServiceNow IT Service Management Fundamentals Training

    Build practical ServiceNow skills in ITSM processes for incidents, problems, changes, requests, knowledge, service levels, major incidents, metrics, and agent operations on ServiceNow through four structured lessons, hands-on exercises,.
    • 0 Students
    • 4 Lessons

    ServiceNow CMDB Fundamentals Training

    Build practical ServiceNow skills in configuration management, CI classes, relationships, identification, reconciliation, data sources, health, governance, service context, and CMDB operations through four structured lessons, hands-on exercises, implementation guidance,.
    • 0 Students
    • 4 Lessons

    ServiceNow ITSM Implementation Training

    Build practical ServiceNow skills in designing and implementing incident, problem, change, request, knowledge, service-level, workspace, automation, testing, deployment, and adoption capabilities through four structured lessons, hands-on exercises, implementation guidance,.