SCM600 Business Process in Sales and Distribution

SCM600 Business Process in Sales and Distribution develops practical capability in end-to-end sales and distribution processes covering master data, sales orders, availability, shipping, billing, returns, credit, and analytics.

Learners progress through Enterprise Structure, Customer and Material Master Data, Sales Documents, and Partner Functions; Presales, Sales Orders, Availability Checks, Pricing, and Credit Management; Delivery, Picking, Packing, Transportation, Goods Issue, and Shipping Integration; Billing, Returns, Complaints, Document Flow, and Sales Analytics, connecting SAP behavior with business decisions, controls, and reviewable evidence.

The learning journey follows a sales operations team aligning commercial commitments with logistics execution and financial posting and produces a practical order-to-cash process and document-flow portfolio for implementation and operational use.

What You Will Learn

• Map sales organizational structures across SAP roles, process steps, controls, and evidence.
• Configure customer, material, and partner data with reliable master data and integration dependencies.
• Execute sales-order and availability processing and interpret resulting documents, messages, and analytical evidence.
• Diagnose pricing and credit controls through targeted checks, traces, logs, and transaction evidence.
• Validate delivery and warehouse execution against business rules, authorization boundaries, and acceptance criteria.
• Compare goods issue and shipping integration alternatives and explain operational, technical, and governance trade-offs.
• Document billing and financial integration using reproducible settings, test results, ownership, and handover notes.
• Improve returns, complaints, and sales analytics through monitoring, exception handling, measurable controls, and review cycles.

SkillDynamo Training Approach

Training combines course-specific demonstrations, hands-on SAP exercises, scenario analysis, validation checklists, troubleshooting practice, and a final improvement plan for SCM600 Business Process in Sales and Distribution.