CompTIA A+ (Core 1 220-1201 and Core 2 220-1202)

Course Description

CompTIA A+ (Core 1 220-1201 and Core 2 220-1202) develops practical capability to support endpoints, mobile devices, operating systems, networks, security controls, and user incidents across the current A+ objectives. The learning path begins with mobile devices, pc hardware, peripherals, and safe service practice and networking, virtualization, cloud concepts, and operating systems, connecting technical or business decisions to measurable outcomes, security, evidence quality, and operational responsibility.

Applied work is framed around a service desk supporting laptops, desktops, mobile devices, printers, wireless access, SaaS applications, and remote users. Learners then progress through security, software troubleshooting, and operational procedures and integrated troubleshooting, ticket quality, recovery, and exam readiness, producing endpoint hardware inspection sheet, endpoint connectivity and operating-system baseline, secured-endpoint remediation record, and closed incident and exam-domain gap plan.

By completion, participants can plan, implement, validate, troubleshoot, communicate, and hand over the course workflows with clear assumptions, tests, corrective actions, rollback points, ownership, and prioritized next steps.

What You Will Learn

• A+ 220-1201/1202 laptop components assurance maps mobile-device connectivity; A+ 220-1201/1202 laptop components assurance records endpoint hardware inspection sheet.
• Through A+ 220-1201/1202 motherboards and processors validation, test memory and storage; A+ 220-1201/1202 motherboards and processors validation confirms power supplies.
• A+ 220-1201/1202 cloud service models workflow sequences Windows administration; before change, A+ 220-1201/1202 cloud service models workflow marks rollback.
• When a user reaches local resources while DNS resolution fails for cloud applications, A+ 220-1201/1202 Linux and macOS basics diagnosis compares endpoint connectivity and operating-system baseline; A+ 220-1201/1202 Linux and macOS basics diagnosis isolates cause.
• Balance authentication controls through A+ 220-1201/1202 malware symptoms decision; A+ 220-1201/1202 malware symptoms decision documents privacy handling tradeoffs.
• A+ 220-1201/1202 permissions resilience exercises A+ 220-1201/1202 permissions; under stress, A+ 220-1201/1202 permissions resilience captures recovery.
• Correlate objective-domain review with A+ 220-1201/1202 network isolation evidence; A+ 220-1201/1202 network isolation evidence explains observed behavior.
• Handover closed incident and exam-domain gap plan through A+ 220-1201/1202 escalation criteria handover; A+ 220-1201/1202 escalation criteria handover assigns A+ 220-1201/1202 monitoring ownership.

SkillDynamo Training Approach

Learners diagnose from symptoms to root cause, handle components safely, document evidence, and close incidents with verified user outcomes. Delivery includes instructor demonstrations, guided exercises, scenario analysis, validation checklists, structured troubleshooting, and a final improvement plan.