Oracle Utilities: CC&B v2.9.0.0 Functionality for Implementers Ed 1

Course Description

Oracle Utilities: CC&B v2.9.0.0 Functionality for Implementers Ed 1 develops practical capability in cc&b v2.9 architecture, customer information, premises, and service setup; rates, meter reads, billing cycles, bill completion, and corrections. The course connects Oracle concepts to implementation choices, business ownership, data dependencies, security, and measurable acceptance criteria.

Learners progress through payments, adjustments, collections, deposits, credit, and financial control; configuration, batch, interfaces, reporting, conversion, and cutover validation. Each stage emphasizes reproducible configuration or analysis, evidence collection, controlled testing, and clear handover to functional, technical, or operational teams.

By completing the learning path, participants can support a CC&B v2.9 implementation that must process customer service, billing, payments, and collections with auditable controls, evaluate trade-offs, identify failure conditions, and document an improvement plan suitable for a real Oracle environment.

What You Will Learn

• Explain cc&b v2.9 architecture, customer information, premises, and service setup for a controlled Oracle implementation.
• Monitor risks, exceptions, evidence, and support decisions related to cc&b v2.9 architecture, customer information, premises, and service setup.
• Design rates, meter reads, billing cycles, bill completion, and corrections for a controlled Oracle implementation.
• Troubleshoot risks, exceptions, evidence, and support decisions related to rates, meter reads, billing cycles, bill completion, and corrections.
• Build payments, adjustments, collections, deposits, credit, and financial control for a controlled Oracle implementation.
• Govern risks, exceptions, evidence, and support decisions related to payments, adjustments, collections, deposits, credit, and financial control.
• Test configuration, batch, interfaces, reporting, conversion, and cutover validation for a controlled Oracle implementation.
• Optimize risks, exceptions, evidence, and support decisions related to configuration, batch, interfaces, reporting, conversion, and cutover validation.

SkillDynamo Training Approach

Delivery combines Oracle-specific demonstrations, guided hands-on exercises, scenario analysis, validation checklists, troubleshooting practice, and a final improvement plan. Learners record assumptions, settings, outputs, exceptions, corrective actions, rollback needs, and operational responsibilities.