End User Training for Microsoft Dynamics 365 Finance

Course Description

This SkillDynamo course develops practical, role-relevant capability in performing day-to-day Dynamics 365 Finance tasks across navigation, master data, journals, receivables, payables, cash, reporting, controls, and user productivity. The learning path progresses from essential concepts and planning to implementation, validation, troubleshooting, and operational use.

Learners work through realistic scenarios, guided demonstrations, applied exercises, and evidence-based reviews. Every topic is connected to workplace responsibilities, common risks, quality controls, and measurable outcomes.

The course helps professionals make informed decisions, identify failure points, communicate results, and create an actionable improvement plan for future projects.

What You Will Learn

• Navigate workspaces, menus, lists, filters, saved views, personalization, attachments, tasks, and role-based pages
• Maintain customers, vendors, financial dimensions, accounts, currencies, calendars, and approved reference data
• Create and post journals, invoices, credit notes, payments, settlements, allocations, and recurring transactions
• Follow approval, matching, posting, correction, audit, and exception-handling procedures
• Use cash and bank functions, budgets, fixed assets, depreciation, inquiries, and operational reports
• Interpret account balances, trial balances, aging, cash positions, budget variance, and finance dashboards
• Support period close, reconciliation, accruals, deferrals, adjustments, and ledger validation
• Apply access controls, data quality, documentation, escalation, troubleshooting, and end-user productivity standards

SkillDynamo Training Approach

SkillDynamo delivers this course through demonstrations, hands-on exercises, scenario analysis, validation checklists, structured troubleshooting, solution reviews, and a final improvement plan. Learners repeatedly practice planning, implementation, evidence collection, testing, correction, and communication so the skills transfer confidently into real workplace situations.